Imagine you are in a long call centre queue, and you are given a chance to drop out and engage quickly via SMS or Webchat or WhatsApp.
Would you take up the opportunity to Channel Hop?
Do you want to experience it now? It’s easy with our self-service demo system!
Just call +44 (0) 1789 330084 from your mobile or landline, and you’ll be taken to demonstration system that will give you a chance to channel hop from voice to SMS.
And if you like what you hear, ask for a personalised online demo, where we can show you the agent experience too!